At the very beginning of the movie, they're about to go to war. Maximus, the great leader of one army, is out looking at the other army. He finds that the other army is about to strike, so he needs to strike first.
He comes back to his lieutenant and says, "We need to go and start the war." And the lieutenant starts to say, "The casualties will be too great." But he only gets out the words, "The casualties will be..." when Maximus interjects, "acceptable."
Chris remembers early on in his leadership career when he was leading an organisation, he never wanted to make changes that were going to end up having casualties involved - somebody might lose their job, or somebody might get mad, or somebody might leave the organisation or whatever.
When you're always afraid that there are going to be casualties, you're not going to make the needed changes. So the fact he learned was is that there are always casualties.
Somebody's going to decide they don't like the new way you're going and they're going to quit and go find a new job. They're going to get mad because their best friend got a decrease in pay. Somebody's always going to get mad.
The leader's job is to determine whether or not the casualties are acceptable for the greater good of the organisation.
As he continues been a leadership consultant, he often comes back to that - because so many leaders won't make a decision because they're afraid of its ramifications.
They wait and wait until they can pull it off without any sort of casualties. Most times new challenges occur as a result and leadership is compromised.
There are always going to be casualties.
The question is whether or not the casualties will be acceptable to move the organisation forward. And how well you negotiate these casualties.
Mario Calanna - CEO Calanna Pharmacy Group
e: mario@calannapharmacy.com.au
w: calannapharmacy.com.au
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